Whoa! So thank you to everyone who waited patiently while I (I mean Dominique) switched hosting servers. If you sent an email to paul@, customerservice@, or dominique@ between December 31 and January 2 there is a great chance that we never received it due to the downtime inherent during the the switch (so please resend!).
After many a long night attempting to load the backup of this very blog, a very frustrated wife said “tell me why we’re doing this again?” and I had to ask myself the same question. After living on the same server for approximately 7 years, at a reasonable price, with an OK admin interface, what possessed me? And then I remembered the good old days, when, in the rare instance I had a problem, I could call up tech support and speak to an ACTUAL LIVE PERSON! I started having problems with my website during X-mas with intermittent downtime occurring. I checked my hosting company’s website for information about downtime (of which hadn’t been updated since 2007), then checked and rechecked my personal connection (been having trouble with that too lately) before realizing it was a server problem. So I waited until Monday to contact the company, but when I went to their website to find their support number there was none available! So I sent in a “support ticket” a bit upset but still in need of info only to have my “support ticket” bounced back to me because the addy did not exist! Oh heck no! So I sent another….bounced back again…..then I tried finding a number on the parent company site… no luck! So I said boo on them and switched!
So now it’s a new interface to learn, new databases to be setup, but they have an actual person (probably several in fact) who are ready and waiting to assist me (and Dominique) when needed.
